Work at Home Customer Service Jobs with The Healthy Back Institute

work at home customer service jobs The Healthy Back Insitute

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The Healthy Back Institute


The Healthy Back Institute is hiring work at home customer service agents in the U.S. These are full-time, entry-level home-based positions.

All work at home customer service associates must be able to work in the United States indefinitely, without assistance.

From the company:

“Our Retention Agents work hard to assist our customers throughout their wellness journey by supporting them to get fast, safe and natural pain relief by building positive relationships, listening to concerns and addressing issues. You will play an important role in driving the growth of the company by increasing revenue and educating customers on our product line. In addition, you will work to increase sales by educating customers on our full suite of complementary products You will partner closely to help them achieve their natural pain relief goals!”

Requirements (from work-at-home job listing):

  • Minimum of 1 year performing inside sales work with proven experience in driving company growth.
  • Minimum of 1 year providing exceptional customer service and/or retention related tasks.

  • Minimum of 1 year working in a completely remote/virtual environment from your home.

  • Strong organizational and communication skills and likes the challenge of saving a sale.

  • Highly motivated to demonstrate a passion and enthusiasm for HBI products.

  • Data Driven-Ability to process data and understand basic sales metrics.

  • Proficiency with technology to include various CRM’s, the complete Google Suite (Google docs, Calendar, etc.), Asana, and other core systems central to HBI.

  • Must have the ability to work a rotating Saturday shift, or as needed.

  • Must have the ability to work evening shifts, as needed.

  • Must be able to pass a number of skills tests as part of the interview process, including a typing speed of 30 WPM.

What Makes You Stand Out:

  • Experience working in a direct response marketing, or e-commerce company.

  • A passion for health and wellness, and experience in the supplement or nutrition industry.

Essential/Physical Requirements Necessary:

  • Ability to develop positive relationships quickly and collaborate effectively in written and verbal form with internal team members and external customers via phone and computer.

  • Ability to appropriately control emotions, respond accordingly, handle stressful situations with resilience and maintain a positive and eager attitude.

  • Must be able to sit for long periods of time.

The company offers its full-time work at home customer service associates the following: medical, dental, vision, 401K, life and disability, paid vacation, performance based bonuses, and discounts on products.

If interested in learning more about these home-based customer service positions, please see the original work at home employment listing. Good luck!

This job not right for you? Maybe it’s time to start your own home business!

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